Last Updated: February 23, 2025

1. Introduction

Welcome to Aqua Shine Car Detailing (“Company,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, aquashinecardetailing.com, and when you use our car detailing and ceramic coating services. By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

2. Data We Collect

We collect different types of personal data depending on your interactions with us:

a) Information You Provide Directly

• Contact Information: Name, email, phone number, and address when you book a service or contact us.

• Payment Information: Billing details when you make a payment for our services (handled securely by third-party payment processors).

• Vehicle Information: Car make, model, year, and detailing preferences when you book an appointment.

b) Information We Collect Automatically

When you visit our website, we may collect:

• IP Address and Location Data (to improve security and services).

• Browsing Data (such as pages visited, time spent on our site, and device information).

• Cookies and Tracking Technologies (for analytics and advertising purposes).

c) Information from Third Parties

We may receive additional information from:

• Payment processors (to confirm transactions).

• Social media platforms (if you interact with us through social media).

3. How We Use Your Data

We use your personal data for the following purposes:

• To Provide Our Services: Process bookings, schedule appointments, and deliver car detailing services.

• To Improve User Experience: Analyze website usage and enhance our services.

• To Communicate with You: Respond to inquiries, send booking confirmations, and provide updates.

• For Marketing Purposes: Send promotional emails and offers (with your consent).

• To Ensure Security: Prevent fraud, abuse, and unauthorized access.

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing Data (GDPR Compliance)

We process your personal data based on the following legal grounds:

• Consent: When you voluntarily provide information for marketing or bookings.

• Contractual Obligation: When processing your bookings and payments.

• Legal Obligation: When required by law (e.g., tax records, fraud prevention).

• Legitimate Interests: For improving our website, advertising, and security.

5. Data Sharing & Third-Party Services

We may share your personal data with trusted third parties, including:

• Payment Processors: To securely handle transactions.

• Marketing Platforms: To send newsletters and promotional materials.

• Analytics Providers: To track website usage (e.g., Google Analytics).

• Legal and Regulatory Authorities: If required by law.

We ensure that any third-party service providers comply with data protection regulations.

6. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure it is protected under appropriate legal frameworks, such as Standard Contractual Clauses (SCCs) or equivalent safeguards.

7. Data Retention

We retain your personal data only for as long as necessary:

• Booking and Service Data: Up to 5 years (for legal and business records).

• Marketing Data: Until you withdraw your consent.

• Cookies & Tracking Data: Based on browser settings and preferences.

After these periods, we securely delete or anonymize your data.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your data.

• Right to Rectification: Correct inaccurate or incomplete data.

• Right to Erasure (“Right to be Forgotten”): Request deletion of your data.

• Right to Restrict Processing: Limit how we use your data.

• Right to Data Portability: Request a transfer of your data.

• Right to Object: Opt-out of marketing and certain processing activities.

• Right to Withdraw Consent: Revoke consent at any time.

To exercise your rights, contact us at [email protected].

9. Cookies & Tracking Technologies

We use cookies to enhance user experience, track website analytics, and for marketing purposes.

How to Manage Cookies:

• You can adjust browser settings to disable cookies.

• Opt-out of tracking via Google’s Ads Settings.

For more details, visit our [Cookie Policy] (if applicable).

10. Security Measures

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse, including:

• SSL encryption for secure transactions.

• Firewalls and anti-malware protection.

• Access controls to limit employee data handling.

However, no system is 100% secure. If you suspect a data breach, contact us immediately.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing your data.

12. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📍 Business Address: Columbus, Ohio

📧 Email: [email protected]

🌐 Website: aquashinecardetailing.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.