Terms & Conditions
Last Updated: February 23, 2025
1. Introduction
Welcome to Aqua Shine Car Detailing (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, aquashinecardetailing.com (the “Website”), and our car detailing and ceramic coating services (the “Services”).
By accessing our Website and/or using our Services, you agree to comply with these Terms. If you do not agree, please do not use our Website or Services.
2. Services Provided
Aqua Shine Car Detailing provides professional car detailing and ceramic coating services in Columbus, Ohio, catering to luxury and high-end vehicles. Our services include:
• Exterior and interior detailing
• Ceramic coating applications
• Paint protection and restoration
• Other premium vehicle care services
We reserve the right to modify or discontinue any Services without notice.
3. Eligibility to Use Our Services
By using our Services, you confirm that:
• You are at least 18 years old or have obtained parental consent.
• You own the vehicle being serviced or have permission from the owner.
• You provide accurate and complete booking information.
We reserve the right to refuse service to anyone at our discretion.
4. Booking & Payment
a) Booking Process
• Appointments must be scheduled via our Website, phone, or in person.
• You must provide correct contact details and vehicle information.
• We confirm all bookings via email or phone.
b) Pricing & Payment
• Prices are listed on our Website or provided upon request.
• Payments are due before or upon service completion.
• We accept credit/debit cards, electronic transfers, and cash.
• All transactions are processed securely through third-party payment providers.
c) Cancellation & Rescheduling
• Cancellations made within 24 hours of the appointment may incur a cancellation fee.
• No-shows will be charged the full service fee.
• Rescheduling is subject to availability and must be requested at least 24 hours in advance.
5. Refund & Satisfaction Policy
• We strive for 100% customer satisfaction. If you are unhappy with our service, you must notify us within 24 hours of service completion.
• Refunds are granted at our discretion and may be partial or full, depending on the circumstances.
• We are not responsible for pre-existing damages or issues outside our control.
6. Vehicle Condition & Liability
• You must remove personal belongings from your vehicle before service.
• We are not responsible for lost or damaged personal items left inside the vehicle.
• We will inspect your vehicle before and after the service to document its condition.
• We use professional-grade products and techniques but are not liable for damage due to pre-existing conditions, manufacturer defects, or improper prior maintenance.
7. Warranty & Disclaimer
• Our ceramic coating services come with a limited warranty based on product and service type (specific details provided upon booking).
• We do not guarantee permanent results since external factors (weather, maintenance, etc.) can impact longevity.
• To maintain ceramic coating effectiveness, follow the aftercare guidelines provided by our team.
8. User Conduct
By using our Website and Services, you agree not to:
• Violate any local, state, or federal laws.
• Use our Website for fraudulent, unlawful, or harmful activities.
• Disrupt or interfere with our Website’s functionality.
• Provide false information when booking a service.
9. Intellectual Property
• All content on aquashinecardetailing.com, including logos, images, text, and service descriptions, is owned by Aqua Shine Car Detailing and protected under copyright and intellectual property laws.
• You may not copy, reproduce, distribute, or modify our content without prior written permission.
10. Limitation of Liability
• Aqua Shine Car Detailing is not responsible for indirect, incidental, or consequential damages arising from the use of our Services.
• Our total liability for any claim is limited to the amount paid for the specific service in question.
11. Third-Party Links
Our Website may contain links to third-party websites for informational purposes. We do not endorse or control these external websites and are not responsible for their content or privacy policies.
12. Privacy Policy
Your use of our Website and Services is also governed by our Privacy Policy, which outlines how we collect, store, and use your personal data.
13. Changes to These Terms
We may update these Terms at any time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of our Website or Services after changes are made constitutes acceptance of the updated Terms.
14. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Ohio, USA. Any disputes shall be resolved through:
1. Negotiation: We encourage customers to contact us first to resolve any issues.
2. Mediation/Arbitration: If a resolution is not reached, disputes may be handled through arbitration in Columbus, Ohio.
3. Legal Action: If necessary, legal proceedings will take place in a competent court in Ohio.
15. Contact Information
For questions, concerns, or legal inquiries, please contact us at:
📍 Business Address: Columbus, Ohio
📧 Email: [email protected]
🌐 Website: aquashinecardetailing.com
By using our Website and Services, you confirm that you have read, understood, and agreed to these Terms and Conditions.